Support
Contact Effara
For app issues, setup questions, accessibility concerns, or TestFlight feedback, email support@effara.org.
What To Include
- The iPad model and iPadOS version.
- Whether the app came from TestFlight or the App Store.
- A concise description of what happened and what you expected.
- Any accessibility setup that matters, such as Guided Access, VoiceOver, Switch Control, or touch accommodations.
Privacy Note
Please do not email sensitive child communication, photos, or voice recordings unless you intentionally choose to share them for support.
Prototype Status
Effara is currently in early family testing. It is an AAC communication tool, not a therapy service, diagnosis tool, or medical treatment.